Auster.in par hamara maqsad aap tak behtareen art pahunchana hai. Kyunki har poster aapke order ke baad hi print kiya jata hai, hamari policy simple hai:
1. No Returns
Hamare sabhi products Non-Returnable hain. Ek baar order deliver hone ke baad use wapas (return) nahi kiya ja sakta.
2. 100% Free Replacement (If Damaged)
Hamein apni packaging par pura bharosa hai, lekin agar transport ke dauran aapka poster kharab ya damage ho jata hai, toh hum aapko Naya Poster (Free of Cost) bhejenge!
Replacement lene ke liye ye 2 cheezein zaroori hain:
- Unboxing Video: Parcel kholte waqt ek choti video banayein jisme dikhe ki product damage nikla hai.
- Timeline: Damage ki khabar hamein delivery ke 24 ghante ke andar hamare WhatsApp ya Email par dein.
3. Cancellations
Order place hone ke 12 ghante ke andar hi cancel kiya ja sakta hai. Ek baar print hone ke baad cancellation possible nahi hai.
Sawalaat? Agar aapka koi sawaal hai, toh hamein yahan sampark karein:
- WhatsApp: 7006672409 “No Call Only Chat”
- Email: support@auster.in